Charm School Social Club

Order Pints Online or Buy a Gift Card
For last minute updates, check our Instragram

FAQs

What are your current flavors?

We update our Instagram Stories and our Twitter page (@CharmSchoolRVA) with all flavor updates. Please note that flavors are subject to change.

Where is your ice cream made?

All of our ice cream is made in house at Charm School. Our dairy is from a local Virginia dairy farm and is minimally processed. We also produce the majority of our toppings and ice cream inclusions in house as well.

What about your Vegan flavors?

All of our vegan flavors are made in house using proprietary mixes of various vegan ingredients. Depending on the flavor of what we’re producing, we’ll use different combinations coconut milk, oat milk, and cashew milk. Occasionally we offer a sorbet that is nut free, coconut free, gluten free and vegan. We do not rely on pre-made "dairy free vegan gelato" mixes made by certain companies that may contain milk derivatives or are made by factories overseas with no oversight. We also source unbleached sugar derived from Beets. Our house made cones are also vegan.

I saw a flavor on IG that I liked. Is it vegan?

We work hard on our vegan flavors, so when it’s vegan, it will say it’s vegan. Any sorbet offered at Charm School will always be vegan.

I have severe allergies! Should I try all of your ice creams before asking?

We use several ingredients which include allergens in our products-- including dairy, eggs, gluten, tree nuts, peanuts, coconut, and soy. While we keep equipment clean and sanitized between batches, all products are processed on the same equipment. Please alert staff of any allergy concerns before putting anything in or near your face. Also note: our cones contain almond extract.

I have some immediate ice cream emergency questions. What’s your phone number?

We don’t have one. Email us.

When will you have that one flavor that I liked that one time?

Probably eventually, but probably not today.

What's your favorite flavor?

Birthday Cake (it's seasonal)

Do you make milkshakes? Can I order a half scoop?

Thank you, but no we don't and no you can't.

I heard you occasionally run out of cones, how is that even possible?

We make our cones fresh, every day, from scratch. Every single one. Our philosophy is why go through the trouble of hand-making ice cream if you're going to put it on top of a cone from a box? We occasionally run out by the end of the day or end of the week. Want to make sure you get a cone? Come early, come often. Our cones are not made from a mix and are vegan as well (heads up, they contain almond extract).

What time do you close?

We close at 9pm sharp or 11pm sharp depending on the day. When we’re done with the night, so are you. Exceptions are generally posted on Instagram. Please see our full schedule on this website, instagram, or google.

Oh man, your staff is the greatest. Working at Charm School must be the fucking best. How can I join your team?

Generally we post any open positions on the Lindsey's List Facebook page. Feel free to email us a resume-- don't forget to attach your availability.

Whoa the music you play is so great! Can you turn it up? Will you turn it down?

No but feel free to send music requests through our side door.

Why is the music so loud when you're closed?

We play the music that we enjoy in Charm School. When we're closed, we play it louder. If you don't enjoy the volume, please don't stay past closing time.

My Bar/Bat-Mitzvah, Quincenierra, prom, corporate event is coming up,... do you rent out the Charm School for private events?

We do on occasion. Please contact us for details and pricing at . Please include desired date, time, and number of people.

Do you wholesale?

Contact us at

Hey! We have an organization/event and want a donation or sponsorship! How should we proceed?

As a new small business, our ability to donate is limited. We can accommodate a few requests, and invite you to email those requests to . Requests for schools and/or dogs are heavily favored. Please note that we receive a huge amount of requests and are usually fully committed to gift card donations annually by mid-Summer.

Location

311 W Broad St.
Richmond, VA
23220

Hours

Tuesday 2pm - 9pm
Wednesday 2pm - 9pm
Thursday 2pm - 9pm
Friday 2pm - 11pm
Saturday 2pm - 11pm
Sunday 2pm - 9pm
Monday - CLOSED


We will be closed from Monday, December 23rd - Thursday, January 2nd. Limited hours will resume Friday, January 3rd.

Contact


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